Legal mentions

Hosting : OVH

Phone number : 0899 701 761
Address : 2, rue Kellermann
Address : 59100 Roubaix – France
SIRET : N°42476141900045
RCS : Lille Metropole B 424761419
Intracommunity VAT number: FR22424761419
Legal form: Société par actions simplifiée
Share capital: 10.000.000,00 Euros

Consumer Mediation

In accordance with Article L.612-1 of the Consumer Code, it is specified that “every consumer has the right to free access to a consumer mediator for the amicable resolution of disputes with a professional. To this end, the professional guarantees the consumer effective access to a consumer mediation scheme.”

With this in mind, Hôtel Le Marcel offers its clients the opportunity to use a consumer mediator to resolve disputes that have not been amicably settled.

The mediator’s contact details – Médiation de la Consommation & Patrimoine – are:

Address: Médiation de la Consommation & Patrimoine – 12 square Desnouettes – 75015 Paris
Email: contact@mcpmediation.org
Website: https://mcpmediation.org/

Cold Calling

In accordance with Article L.223-2 of the Consumer Code, consumers have the option to register on the telephone solicitation opt-out list associated with the Bloctel system.

Clients can register for free on Bloctel: https://www.bloctel.gouv.fr/

Right of Withdrawal

In accordance with Article L221-28 of the Consumer Code, consumers do not have the right of withdrawal.

Dispute Resolution

Find all the information at the following link: https://ec.europa.eu/